Acuity Scheduling vs Nexa The Real Comparison for Therapy Dog Trainers
Acuity Scheduling
$34/mo ($408/yr)
VS
Nexa
$279 once — own forever
or 3 payments of $99
Break even: 8.2 months at Acuity Scheduling's current price.
Does Acuity Scheduling Fit Therapy Dog Trainers? Our Read
What therapy dog trainers need from their software, from sources outside Acuity Scheduling and outside Nexa:
Track each therapy team's last logged visit date. Alliance of Therapy Dogs asks members to log at least one therapy dog visit in its Member Portal every three months, and the window runs from one visit to the next rather than on a fixed quarterly date. After three months without a visit, a handling assessment plus one observation is needed before visits can resume. (therapydogs.com)
Flag lapse dates for insurance and retesting. Under Alliance of Therapy Dogs rules, there is no insurance in place six months after a team's last visit. A full retest, with a handling assessment and three (or four) observations, is needed to reinstate it. A trainer who prepares or evaluates teams needs to schedule retests and observations for each handler-dog pair. (therapydogs.com)
Keep records that clients can use for taxes. IRS Publication 502 says the costs of buying, training, and maintaining a guide dog or other service animal can count as medical expenses for a person with a vision, hearing, or other physical disability. Medical expenses are deductible on Schedule A only above 7.5% of adjusted gross income. This applies to trainers whose clients are working toward service-animal tasks, not to therapy-dog visiting work, so itemized invoices that separate training from other charges are useful to those clients. (irs.gov)
Acuity Scheduling covers the booking side of this trade well. Handlers can self-schedule evaluations, retests and observations, and Acuity offers intake forms, packages and subscriptions, deposits, cancelation policies and text reminders on its higher plans. It also syncs with Google Calendar and lists 15 integrations. Its feature list has nothing that tracks each team's last logged visit date or flags the three-month and six-month lapse points. The trainer would have to keep that tracking elsewhere. It also has no itemized invoicing built around separating training from other charges, which clients claiming service-animal medical expenses would find useful.
Nexa covers more of the record-keeping. It has invoices and estimates, a CRM with tags and notes where each handler-dog pair's last visit could be written down, recurring jobs, and a public booking page with intake forms, group-class capacity, and reschedule and cancel links. It has no automatic lapse alert, and its CRM has no field built for visit dates, so the trainer would be tracking dates by hand with tags and notes. Nexa also lacks text messages, Google Calendar sync (calendar export is an .ics file), a waitlist and recurring booking series. Its automated emails send only while Nexa is open on one of your devices. It is software you own and run yourself, with no hosted support desk or vendor-run onboarding.
Over three years, Acuity's $34/month plan costs $408 a year, or $1,224. Nexa is $279 once, or $458.64 with optional Cloud Sync at $4.99/month, and it runs on one device without sync. A trainer who mostly needs bookings and text reminders and is comfortable with Acuity's setup can stay. A trainer who wants invoices and a client list in one owned tool, and accepts emailed reminders that go out only while Nexa is open, could switch. In either case, the lapse dates need a separate roster tool.
Our read for therapy dog trainers: Neither tool tracks each team's last visit date or flags insurance and retest lapses, so a trainer needs a credential-and-expiry roster tool with date-based alerts, and can keep whichever scheduler already works.
Read on each linked page in October 2026. Check them again before you decide; vendors change plans often.
Bottom Line
Acuity Scheduling costs therapy dog trainers $408/year at today's list price. Nexa is $279 once for invoicing, scheduling, CRM, time tracking and accounting in one suite — so after 8.2 months it has cost less than Acuity Scheduling, and you own it after that. What it is not: hosted-for-you software with a support desk and a roadmap you can lobby. That is the trade, and the rest of this page is the detail behind it.
Can it pay for itself?
Nexa is $279 once, about $23 a month over its first year. Its Drain Guard reads your expenses (from a linked bank, an imported statement, or ones you type in), finds the charges that repeat, and adds them up by the month. Keep or Cut then walks you through them one at a time. Cancel $23 a month of charges you'd forgotten about and Nexa has paid for itself inside the first year, before you count the Acuity Scheduling bill you'd stop paying.
It depends on what you find and what you cancel, so we don't promise a number. In our demo data, Drain Guard finds 5 subscriptions adding up to $110.13 a month. That is sample data, not a customer's.
The verdict for therapy dog trainers: Neither Acuity Scheduling nor Nexa is the main system for this work; start with software built for it. Nexa only makes sense beside it, at $279 once against $1,224 for Acuity Scheduling over three years.
Choose Nexa if:
You're done paying monthly forever
You're a solo operator or small team (1-5)
You need scheduler, connect crm and invoicing in one tool
You're tired of price increases
You want to own your tools like you own your equipment
Choose Acuity Scheduling if:
You have a large team (10+) needing enterprise features
You're deeply invested in Acuity Scheduling's specific workflow
You need a feature Nexa doesn't have yet
Sound Familiar?
The morning is a prep class for the therapy evaluation, where the trainer rolls out a walker, drops a metal tray, and has a volunteer reach clumsily for the dog's face, watching not for tricks but for soft eyes and a tail that stays loose. The whole curriculum is gentleness under chaos: a dog that leans in for a hug from a stranger in a wheelchair and disengages politely when it's done. Mid-day is a one-on-one with a handler whose dog is lovely at home but freezes in a tile hallway that echoes, so they work hospital-like environments on purpose. The trainer coaches the human hard, because reading a yawn or a lip-lick and pulling the dog out before it's overwhelmed is the handler's real job. Afternoon is logistics: which facility needs current insurance, whose health paperwork is expiring, scheduling a mock visit at a care home that agreed to a practice run. Between everything are messages from handlers asking if their dog is ready and being gently told temperament can't be rushed. Evening is paperwork: evaluation checklists, visit logs, matching pairs to the right kind of facility, knowing a school reading program needs a different dog than a memory-care unit.
A therapy dog must be bombproof gentle around walkers, IV poles, and grabbing hands, and many sweet dogs simply never reach that temperament bar
Registration and facility visits require specific evaluations, insurance, and titer/health paperwork that overwhelm well-meaning handlers
It's the handler as much as the dog that must pass, so half the coaching is teaching people to read stress and advocate for their dog
Hospitals, schools, and care homes book visits in clusters around events and holidays, so the calendar lurches
Scheduling, client records and invoicing are the pieces of that day. Some tools rent you each piece separately. A few — Nexa among them — bundle the lot and carry their own booking link, with no per-appointment cut. The sections below price both routes honestly.
None of that is a software problem you can buy your way out of in one click — it is why the tool you pick matters more than what it costs. Acuity Scheduling solves some of it. So does Nexa. The difference is what you are left holding in three years.
What Acuity Scheduling Actually Costs Therapy Dog Trainers
Today's list price is $34/month — $408 a year, from Acuity Scheduling's own pricing page. Every figure below is that price, multiplied. Nothing is projected.
Three years at today's price
Year 1$408
Year 2$408
Year 3$408
Three years of Acuity Scheduling$1,224
Nexa: $279 once (or 3 × $99). Over the same three years, that is $945 less.
If Acuity Scheduling raises its price, the three-year cost goes up; if it cuts it, the cost comes down. We don't guess which. Add-ons, extra seats and card-processing fees are not included, on either side.
Feature-by-Feature
Feature
Acuity Scheduling
Nexa
Invoicing
✗
✓
Scheduling
✓
✓
CRM
✗
✓
Time Tracking
✗
✓
Full Accounting
✗
✓ (SIMPL)
Task Management
✗
✓
Works offline
—
✓
Price
$34/mo
$279 once or 3 × $99
3-Year Total
$1,224
$279
You own it?
No — stop paying, lose access
Yes — forever
✓ and ✗ for Acuity Scheduling come from its own published feature list. — means the feature isn't in that list, which is not the same as Acuity Scheduling lacking it: check with them. Three years is at today's price.
What "$279 Once" Does And Doesn't Buy
It buys the software, not a service contract. You install Nexa and it runs on your machine. There is no seat count, and nothing stops working if you stop paying, because there is nothing to stop paying.
Acuity Scheduling's monthly fee is not only rent. It pays for their hosting, their support desk, and their engineers shipping changes every week. If those matter to how you work, that is a real thing you would be giving up.
Cross-device sync is the one optional extra — $4.99/month if you want your data mirrored between machines. Skip it and Nexa still works; you just sync manually.
The honest risk of buying once: you are betting on us still being here to improve it. The honest risk of renting: the price is theirs to raise, and the graveyard section below is a record of tools that did exactly that.
What Acuity Scheduling Does Better
Straight from Acuity Scheduling's own feature set. If one of these is the reason you pay them, that reason does not disappear because Nexa is cheaper.
Intake forms
Package and subscription billing
Gift certificates
HIPAA compliance (Powerhouse)
Squarespace integration
A smaller bill up front: plans start at $20/month, against $279 paid once for Nexa.
Acuity Scheduling is the better call if you need intake forms specifically, or if your team is large enough that per-seat pricing still beats buying software outright.
What Acuity Scheduling Is Built For
Acuity says it is for "anyone in the business of time," from solo practitioners to multi-location teams. It lists beauty, business services (consulting, coaching), wellness, fitness, visual and performing arts, and education. (acuityscheduling.com)
The Starter plan costs $16/month billed annually ($20 monthly) and includes 1 calendar, client self-scheduling, email reminders, custom client forms and automatic time zone conversion. (acuityscheduling.com)
Payments run through Stripe, Square, PayPal or Venmo on all plans. The Standard plan ($27/month annual, up to 6 calendars) adds text reminders, an appointment waitlist, memberships and packages, and gift certificates. (acuityscheduling.com)
The Premium plan ($49/month annual, up to 36 calendars) adds an AI Booking Assistant, a Business Associate Agreement for HIPAA compliance, removal of the Acuity logo, multiple time zones for staff or locations, and custom API and CSS access. Unlimited calendars require the Enterprise team. (acuityscheduling.com)
All plans have a 7-day free trial with no credit card required. There is no free plan beyond the trial. (acuityscheduling.com)
The site lists 15 integrations, including Google Calendar, Apple Calendar, Stripe, Square, PayPal, QuickBooks, Zoom, Google Meet, Zapier, Mailchimp and Squarespace. (acuityscheduling.com)
Named features include online booking, class scheduling, packages, subscriptions, gift certificates, coupons, deposits, custom intake forms, cancelation policies, a mobile app and a website builder. The site is offered in 6 languages. (acuityscheduling.com)
What people outside Acuity Scheduling and outside Nexa say:
Software Finder shows a 4.5 rating from 25 reviews, with category scores of 9/10 for ease of use, value for money, customer support and functionality. The most-cited strengths are ease of use, integrations, automated email and text reminders that reviewers credit with reducing no-shows, and customizable emails and calendar views. (softwarefinder.com)
Software Finder reviewers also raise drawbacks. Some small businesses find it expensive, and one reported unresolved booking issues and slow support replies. Booking form appearance is limited, and add-ons are checkboxes only, so customers can't choose quantities. Stripe refunds need a separate login to Stripe. One business said it lacked features as its staff and resources grew, and a healthcare reviewer said it isn't suited to HIPAA-regulated practices. (softwarefinder.com)
Secret's page has no user reviews. Its editorial text calls the product user-friendly, customizable and affordable. It also lists as cons that pricing may be expensive for tight budgets, advanced features are limited, and some third-party integrations may be lacking. (joinsecret.com)
Read on each linked page in October 2026. Check them again before you decide; vendors change plans often.
Where business tools fit — for a therapy dog trainer
Software doesn't do your clients — it automates the business around it. And that part is the same for every therapy dog trainer: find the work, manage it, bill for it, get paid. Each step has a tool — and the right single tool runs the whole loop, so the handoffs are automatic and you get back to your clients. Tap a step to see what gets automated.
1
Find the work
Get booked
↓
A new client finds you and books a time — no phone tag, no double-booking.
CRM / contacts
Estimates & proposals
Booking / scheduling
then ↓
2
Manage the work
Deliver the service
↓
The session itself — with the client history, notes, packages, and add-ons right there instead of in three different places.
Job / project tracking
Time tracking
Expenses, materials & add-ons
then ↓
3
Bill for it
Send the bill
↓
The work becomes the invoice — the hours, the add-ons, the materials, the deposit credited — totaled and sent, instead of re-typed at 9pm.
Invoicing
Deposits & credits
then ↓
4
Get paid
Collect payment
↓
Paid by card or link, the deposit credited, and what's overdue chased — without you doing it by hand.
Card / online payments
Automatic reminders
You can stitch four separate subscriptions across these four steps, or run one tool that does the whole flow so a booking becomes a job becomes an invoice becomes a payment without re-typing. Either way the goal is the same: less time on the business of the business, more on your clients. (Nexa is built to be the one — but the honest options for each step are above and below.)
Calculate Your Full Stack
Acuity Scheduling plus whatever else you're paying for:
Email yourself this comparison?
Switching from Acuity Scheduling
1
Export your data — Go to Settings → Export. Download your client list and appointment history.
2
Set up Nexa Scheduler — 15-minute setup. Import clients and recreate your appointment types.
3
Update your links — Replace your Acuity booking link everywhere — website, email, social.
4
Cancel Acuity — Cancel Squarespace subscription. Download a final backup of your data.
✓ 30-day money-back guarantee. Zero risk.
What This Means for Therapy Dog Trainers
The median Therapy Dog Trainer earns $32,000/year. At $408/year, Acuity Scheduling is a recurring slice of that — paid again every year, whether the year was good or not. Owning the same jobs outright is $279 once, and the slice stops.
Nexa is $279 once. Invoicing, scheduling, CRM, time tracking, accounting — all connected, built for therapy dog trainers. You own it like you own your Therapy-dog evaluation checklist (AKC CGC / TDI-style).
Is Nexa actually right for a therapy dog trainer?
An honest fit check — because the wrong tool is worse than no tool.
Right for you if
You run solo or a small team — like the 15,000 therapy dog trainers in the US who do, and you wear every hat.
You're tired of paying every month for a monthly subscription stack and a pile of apps that don't talk to each other.
You want invoicing, scheduling, and client tracking in one place — not scattered across five apps.
You'd rather own your software once, the way you own your Therapy-dog evaluation checklist (AKC CGC / TDI-style).
Look elsewhere if
You have a large team that needs enterprise seats, granular roles, and dedicated admin staff — Nexa is built for solo and small operators (1–5), and a bigger platform will serve you better.
You need full payroll for a large team or deep, SKU-level inventory — that's not what Nexa is for.
You're genuinely happy paying monthly and don't mind stitching tools together. No tool fixes a workflow you already like.
The honest fit: if you're a solo or small therapy dog trainers business that owns its tools and is sick of renting software, Nexa replaces your whole stack for $279 once. If you're scaling into a large team with dedicated admin staff, a bigger platform may fit better — and we'd rather tell you that now than sell you the wrong thing.
Scheduling, client records and invoicing are the pieces of that day. Some tools rent you each piece separately. A few — Nexa among them — bundle the lot and carry their own booking link, with no per-appointment cut. The sections below price both routes honestly.
What therapy dog trainers actually deal with
A therapy dog must be bombproof gentle around walkers, IV poles, and grabbing hands, and many sweet dogs simply never reach that temperament bar
Registration and facility visits require specific evaluations, insurance, and titer/health paperwork that overwhelm well-meaning handlers
It's the handler as much as the dog that must pass, so half the coaching is teaching people to read stress and advocate for their dog
Hospitals, schools, and care homes book visits in clusters around events and holidays, so the calendar lurches
A day in the life of a therapy dog trainer
The morning is a prep class for the therapy evaluation, where the trainer rolls out a walker, drops a metal tray, and has a volunteer reach clumsily for the dog's face, watching not for tricks but for soft eyes and a tail that stays loose. The whole curriculum is gentleness under chaos: a dog that leans in for a hug from a stranger in a wheelchair and disengages politely when it's done. Mid-day is a one-on-one with a handler whose dog is lovely at home but freezes in a tile hallway that echoes, so they work hospital-like environments on purpose. The trainer coaches the human hard, because reading a yawn or a lip-lick and pulling the dog out before it's overwhelmed is the handler's real job. Afternoon is logistics: which facility needs current insurance, whose health paperwork is expiring, scheduling a mock visit at a care home that agreed to a practice run. Between everything are messages from handlers asking if their dog is ready and being gently told temperament can't be rushed. Evening is paperwork: evaluation checklists, visit logs, matching pairs to the right kind of facility, knowing a school reading program needs a different dog than a memory-care unit.
The tools a working therapy dog trainer actually owns
Wheelchair, walker, and crutches as desensitization props
Loud-noise and clatter kit for hospital-environment proofing
Treat pouch, clicker, and a calm settle mat
Grooming kit for the cleanliness standard handlers must meet
Clipboard of facility paperwork and visit-log forms
Local therapy dog trainers on Nexa
Real therapy dog trainers near you who run their business on Nexa — book directly, no platform fee.
Are you a therapy dog trainer? Post your business and get found in your area — $2.99 one-time.
Or browse every therapy dog trainer on Nexa →
The kit a working therapy dog trainer owns
The tools of the trade — each a one-time buy that earns its keep for years.
Wheelchair, walker, and crutches as desensitization props
Loud-noise and clatter kit for hospital-environment proofing
Treat pouch, clicker, and a calm settle mat
Grooming kit for the cleanliness standard handlers must meet
Clipboard of facility paperwork and visit-log forms
You paid for these once because good tools last. That's the bar your software should clear too — priced like a tool you own, $279 once, not a subscription that costs more than your kit every year.
How To Read This Page
We make Nexa. It is one of the two options compared here, so read this with that in mind. We have tried to make Acuity Scheduling's case the way we would want ours made — their strengths above are their own published feature list, not our summary of it.
The prices are Acuity Scheduling's published list prices, checked on the date shown in the sources below. Plans change; check theirs before you decide.
No customer quotes appear on this page because we do not have any from therapy dog trainers we can verify. For user testimony, read the independent reviews — Acuity Scheduling on G2 and on Capterra — where the reviewers are not selling you anything.
Check the price yourself:Acuity Scheduling's own pricing page is the source for every figure above, read on the date shown in the sources section below.
We are not neutral about subscriptions, and that is the argument, not a hidden assumption: software you pay for once is cheaper over three years than software you rent, unless you need something only the rented one does.
How we put this guide together
We build a therapy dog trainer's guide the same way every time, and we'd rather you trust it than take it on faith. Nexa is our product, so the test we hold ourselves to is simple: a tool only "wins" a job here when it genuinely does that job better for a therapy dog trainer — and where something free, open-source, or buy-once does it better, we say so and link you to it. Where Nexa falls short (payroll is the honest example), we name the alternative outright.
Where the numbers come from
Vendor pricingAcuity Scheduling $408/yr, Square, Vagaro $600/yr, Wave $228/yr — taken from each company's published plans, last verified September 2026. Pricing moves; each name above links straight to that vendor’s own pricing page so you can confirm it before you decide.
Income contextThe $32,000 median we cite for the typical therapy dog trainer is occupational median annual pay from the U.S. Bureau of Labor Statistics (Occupational Employment & Wage Statistics), compiled April 2026. We use it only to show software spend as a share of real income — your own numbers will differ.
The field's own bodiesWe anchor what therapy dog trainers actually need to the people who set the standards — HFA. We don't speak for them; we point you to them so you can weigh this guide against the profession's own.
Three-year mathMulti-year totals are today's list price multiplied by the number of years. No price rise is projected, so the figure can be checked against the vendor's own pricing page; if they raise it, the real cost is higher.
Found something out of date? Prices change and we don't catch every move the day it happens. This guide is published and maintained by the Nexa team; if a figure here is wrong, tell us and we'll fix it — getting it right matters more to us than the sale.
FAQ
Is Nexa really a Acuity Scheduling replacement?
For solo therapy dog trainers and small teams, yes. invoicing, scheduling, CRM, time tracking, task management, and full accounting — all for $279 once. Acuity Scheduling may be better if you have a large team (10+) or need enterprise-specific features.
What does Acuity Scheduling do that Nexa doesn't?
Acuity Scheduling has features like Intake forms and Package and subscription billing that some businesses rely on. For most solo therapy dog trainers, these aren't dealbreakers.
How fast does Nexa pay for itself?
At $34/month, Nexa pays for itself in 8.2 months. After that: $408 saved every year.
Can I pay in installments?
Yes. Nexa is $279 as a one-time payment, or 3 payments of $99 ($297 total). Either way it's a one-time purchase — no subscription, no recurring fees ever.