What private investigators need from their software, from sources outside FreshBooks and outside Nexa:
FreshBooks covers the billing side of a PI's work well. It has invoicing, built-in time tracking, an excellent mobile app for people working away from the office, a client portal, and accountant access and receipt scanning on the Plus plan and up. The fit is good for a self-employed investigator who handles their own tax records and isn't an accountant. It does not cover the compliance side of the trade. Nothing in its feature list tracks surety bond or liability insurance renewals, state license fee deadlines, or the seven-year record retention that states like Missouri require. Mileage also needs dated entries, because the IRS rate changed mid-year. FreshBooks lists no dedicated mileage log. Client count matters too: the plan at $43 a month covers 50 clients, and archived clients still count against that limit.
Nexa covers a lot of the bookkeeping: expenses, receipt scanning, time tracking, invoices and estimates, a client pay portal through your own Stripe account, profit and loss, and 1099 summaries. It also works offline, which helps on surveillance jobs. It does not track bond, insurance or license renewals, it has no GPS mileage capture, and it has no QuickBooks or Xero sync, which matters if an accountant expects those. It also has no hosted support desk or onboarding, because it is software you own and run yourself. Without the optional Cloud Sync it runs on one device, and any automated emails (reminders, sequences, workflows) send only while Nexa is open on one of your devices.
Over three years FreshBooks at $43 a month comes to $1,548. Nexa is $279 once, or $458.64 over three years if you add Cloud Sync at $4.99 a month. A PI who is comfortable running their own software, works from one main device and mostly needs invoicing, time and expense records could save money by switching. A PI who relies on the mobile app, accountant access or live support should stay put. Either way, keep bond, insurance and license renewal dates and retained case records in a separate reminder or document-management tool, since neither product covers them.
Our read for private investigators: Stay with FreshBooks if you rely on its mobile app, accountant access and hosted support, and switch only if you want to own your software and cut the $1,548 three-year cost.
Read on each linked page in October 2026. Check them again before you decide; vendors change plans often.
FreshBooks costs private investigators $516/year at today's list price. Nexa is $279 once for invoicing, scheduling, CRM, time tracking and accounting in one suite — so after 6.5 months it has cost less than FreshBooks, and you own it after that. What it is not: hosted-for-you software with a support desk and a roadmap you can lobby. That is the trade, and the rest of this page is the detail behind it.
Nexa is $279 once, about $23 a month over its first year. Its Drain Guard reads your expenses (from a linked bank, an imported statement, or ones you type in), finds the charges that repeat, and adds them up by the month. Keep or Cut then walks you through them one at a time. Cancel $23 a month of charges you'd forgotten about and Nexa has paid for itself inside the first year, before you count the FreshBooks bill you'd stop paying.
It depends on what you find and what you cancel, so we don't promise a number. In our demo data, Drain Guard finds 5 subscriptions adding up to $110.13 a month. That is sample data, not a customer's.
The verdict for private investigators: Stay with FreshBooks if the needs in our read above apply to you. If they don't, Nexa covers the core invoicing, scheduling and books for $279 once against $1,548 for FreshBooks over three years.
Invoicing, client records, time tracking and job tracking are the pieces of that day. Some tools rent you each piece separately. A few — Nexa among them — bundle the lot into something you buy once. The sections below price both routes honestly.
None of that is a software problem you can buy your way out of in one click — it is why the tool you pick matters more than what it costs. FreshBooks solves some of it. So does Nexa. The difference is what you are left holding in three years.
Today's list price is $43/month — $516 a year, from FreshBooks's own pricing page. Every figure below is that price, multiplied. Nothing is projected.
Nexa: $279 once (or 3 × $99). Over the same three years, that is $1,269 less.
If FreshBooks raises its price, the three-year cost goes up; if it cuts it, the cost comes down. We don't guess which. Add-ons, extra seats and card-processing fees are not included, on either side.
| Feature | FreshBooks | Nexa |
|---|---|---|
| Invoicing | ✓ | ✓ |
| Scheduling | ✗ | ✓ |
| CRM | ✗ | ✓ |
| Time Tracking | ✓ | ✓ |
| Full Accounting | ✓ | ✓ (SIMPL) |
| Task Management | — | ✓ |
| Works offline | — | ✓ |
| Price | $43/mo | $279 once or 3 × $99 |
| 3-Year Total | $1,548 | $279 |
| You own it? | No — stop paying, lose access | Yes — forever |
✓ and ✗ for FreshBooks come from its own published feature list. — means the feature isn't in that list, which is not the same as FreshBooks lacking it: check with them. Three years is at today's price.
Straight from FreshBooks's own feature set. If one of these is the reason you pay them, that reason does not disappear because Nexa is cheaper.
FreshBooks is the better call if you need very user-friendly for non-accountants specifically, or if your team is large enough that per-seat pricing still beats buying software outright.
FreshBooks says it is "perfect for everyone from self-employed professionals to growing business owners." It lists four audiences: freelancers, solopreneurs, businesses with employees, and businesses with contractors. (freshbooks.com)
What people outside FreshBooks and outside Nexa say:
Read on each linked page in October 2026. Check them again before you decide; vendors change plans often.
Software doesn't do the actual work — it automates the business around it. And that part is the same for every private investigator: find the work, manage it, bill for it, get paid. Each step has a tool — and the right single tool runs the whole loop, so the handoffs are automatic and you get back to the actual work. Tap a step to see what gets automated.
An inquiry becomes a proposal becomes a signed engagement — the terms and the retainer set.
The work you're paid for — with the hours, tasks, and expenses tracked against the engagement instead of reconstructed at month-end.
The work becomes the invoice — the hours, the add-ons, the materials, the deposit credited — totaled and sent, instead of re-typed at 9pm.
Paid by card or link, the deposit credited, and what's overdue chased — without you doing it by hand.
You can stitch four separate subscriptions across these four steps, or run one tool that does the whole flow so a booking becomes a job becomes an invoice becomes a payment without re-typing. Either way the goal is the same: less time on the business of the business, more on the actual work. (Nexa is built to be the one — but the honest options for each step are above and below.)
This is the connection that makes the rest worth it. A private investigator's job already holds the services, the hours, the add-ons, and the materials — so the invoice builds itself from the work instead of you re-typing it at 9pm. Toggle an add-on or nudge the hours and watch it recompute.
You didn't write this invoice — the job did.
FreshBooks plus whatever else you're paying for:
Email yourself this comparison?
The median private investigator earns $50,000/year. At $516/year, FreshBooks is a recurring slice of that — paid again every year, whether the year was good or not. Owning the same jobs outright is $279 once, and the slice stops.
Nexa is $279 once. Invoicing, scheduling, CRM, time tracking, accounting — all connected, built for private investigators. You own it like you own your Surveillance equipment (cameras, GPS).
An honest fit check — because the wrong tool is worse than no tool.
The honest fit: if you're a solo or small private investigators business that owns its tools and is sick of renting software, Nexa replaces your whole stack for $279 once. If you're scaling into a large team with dedicated admin staff, a bigger platform may fit better — and we'd rather tell you that now than sell you the wrong thing.
Your people are already online — swapping real numbers, tool picks, and war stories. Here's where to find them.
Active community — tool picks, pricing, and day-to-day questions.
Open on Reddit →Active community — tool picks, pricing, and day-to-day questions.
Open on Reddit →Invoicing, client records, time tracking and job tracking are the pieces of that day. Some tools rent you each piece separately. A few — Nexa among them — bundle the lot into something you buy once. The sections below price both routes honestly.
Most of my cases come from attorneys, insurance companies and individuals, and every case starts with a clear objective and a check that it's legal and ethical, because some requests I turn down. Background investigations mean public records, court filings, property and business records, and interviews, pieced together into a report. Surveillance is long, uncomfortable work: hours in a vehicle, watching and documenting activity with photos and video, noting times precisely, and staying unnoticed, often for insurance claims where someone's claimed injury doesn't match their weekend. Locating people, witnesses or debtors, is detective work through records and contacts. Everything I do has to stand up in court, so my notes, the chain of custody for evidence and the report are meticulous, and I may be called to testify. I know the laws on recording, trespass and privacy in my state and stay well inside them. I'm licensed and insured, bill by the hour plus mileage and expenses, and take a retainer before I start a case.
Real private investigators near you who run their business on Nexa — book directly, no platform fee. Are you a private investigator? Post your business and get found in your area — $2.99 one-time. Or browse every private investigator on Nexa →
The tools of the trade — each a one-time buy that earns its keep for years.
You paid for these once because good tools last. That's the bar your software should clear too — priced like a tool you own, $279 once, not a subscription that costs more than your kit every year.
We build a private investigator's guide the same way every time, and we'd rather you trust it than take it on faith. Nexa is our product, so the test we hold ourselves to is simple: a tool only "wins" a job here when it genuinely does that job better for a private investigator — and where something free, open-source, or buy-once does it better, we say so and link you to it. Where Nexa falls short (payroll is the honest example), we name the alternative outright.
Found something out of date? Prices change and we don't catch every move the day it happens. This guide is published and maintained by the Nexa team; if a figure here is wrong, tell us and we'll fix it — getting it right matters more to us than the sale.
For solo private investigators and small teams, yes. invoicing, scheduling, CRM, time tracking, task management, and full accounting — all for $279 once. FreshBooks may be better if you have a large team (10+) or need enterprise-specific features.
FreshBooks has features like Very user-friendly for non-accountants and Built-in time tracking that some businesses rely on. For most solo private investigators, these aren't dealbreakers.
At $43/month, Nexa pays for itself in 6.5 months. After that: $516 saved every year.
Yes. Nexa is $279 as a one-time payment, or 3 payments of $99 ($297 total). Either way it's a one-time purchase — no subscription, no recurring fees ever.
Own your tools. Stop renting your software.
Get Nexa — $279 Once