Acuity Fails Mediators

Acuity costs $33/month ($396/year). Here's why mediators are leaving.

Bottom Line: Acuity costs mediators $396/year ($1,328 over 3 years with inflation). No free tier unlike Calendly Acuity lacks Invoicing and CRM. Nexa is $279 once — or $99 today and two more payments — with invoicing, scheduling, CRM, time tracking, and accounting included. Break even in 8.5 months. 30-day money-back guarantee.
Verified Apr 15, 2026: Acuity Growing $34/mo; FreshBooks Plus $43/mo; HoneyBook Starter $36/mo.

The Damage

Acuity monthly$33/mo
Annual drain$396/yr
Year 2 (11.4% SaaS inflation)$441
Year 3$491
3-year total$1,328
5-year total$2,485

That's $1,328 gone in 3 years. And you don't own anything. Stop paying, lose access.

Your Acuity subscription has cost you $0.00 since you opened this page.

That's 15 hours of a mediator's work every year — just to pay for Acuity.

A Day in the Life of a Mediator Using Acuity

9am pre-mediation prep — review intake for both parties on a contested divorce. 10am joint session, two-hour block. Noon caucus round (separate rooms). 1pm break, you draft the partial settlement language. 2pm second mediation — landlord-tenant, single session. 4pm bill the retainer drawdown for both. 6pm conflict check for tomorrow's intake.

Now add $33/month to Acuity on top of that. At median mediator earnings ($55,000/year), that is 15 hours of work annually — just for software that does not solve half these problems.

Why Mediators Leave Acuity

No free tier unlike Calendly
SMS messaging fees add up
Squarespace integration can be restrictive
Calendar limits force upgrades
Higher cost than alternatives
I found the integration with Squarespace restrictive, and the scheduler options were confusing initially, then limited.
Processing fees: none (use your own processor) on every payment you collect

What Acuity Doesn't Have

Mediators need these. Acuity doesn't include them — you'd pay for another subscription.

Invoicing — not included, you'd need another tool
CRM — not included, you'd need another tool
Financial suite — not included, you'd need another tool
Time tracking — not included, you'd need another tool
Task management — not included, you'd need another tool

Nexa includes all of this for $279 once.

See the full history of Acuity price changes in the SaaS Graveyard →

Your Full Stack Cost

Acuity is just one piece. What else are you losing money on?

Switching Takes 1-2 Days

Most mediators are fully switched before the weekend.

1

Export your data

Go to Settings → Export. Download your client list and appointment history.

2

Set up Nexa Scheduler

15-minute setup. Import clients and recreate your appointment types.

3

Update your links

Replace your Acuity booking link everywhere — website, email, social.

4

Cancel Acuity

Cancel Squarespace subscription. Download a final backup of your data.

The Exit

Here's the math: Acuity at $33/month costs $396 in year one, $441 in year two (11.4% SaaS inflation), and $491 in year three. That's $1,328 gone in 3 years — and you don't own anything. Stop paying, lose access to your data, your clients, your history. Everything.

Nexa is $279 once. Invoicing, scheduling, CRM, accounting, time tracking — all connected, all offline-capable, all yours. You break even in 8.5 months. After that, Acuity users keep paying $33 every month while you keep $1,049 over 3 years. The 30-day money-back guarantee means zero risk: if Nexa doesn't work for your mediator business, full refund.

The tools a working mediator actually owns

Where mediators actually talk shop

Local mediators on Nexa

Real mediators near you who run their business on Nexa — book directly, no platform fee. Are you a mediator? Post your business and get found in your area — $2.99 one-time. Or browse every mediator on Nexa →

FAQ

Can Nexa really replace Acuity for mediators?

For solo mediators and small teams (1-5 people), yes. Nexa includes invoicing, scheduling, CRM, time tracking, task management, and full accounting. Acuity lacks Invoicing and CRM — Nexa includes both. Acuity may be better if you have a large team (10+) or need enterprise-specific features.

How hard is it to switch from Acuity?

Four steps: export your data, set up helix scheduler, update your links, cancel acuity. Most mediators are fully switched in 1-2 days. You can run both in parallel until you're confident — cancel Acuity only when you're ready.

What happens to my Acuity data?

Export everything before canceling. Nexa imports client lists, invoices, and expenses from CSV. Your data stays yours — unlike Acuity, where losing access means losing everything.

Is $279 a lot for a mediator?

The median mediator earns $55,000/year. Acuity at $396/year represents 15 hours of work annually — just for software. Nexa at $279 once is 0.5% of annual income, paid one time. After that, it's free forever.

Own Your Tools. Stop Renting.

Acuity is a subscription — you pay every month, the price goes up every year, and if you stop paying, you lose access to everything. Your client list, your invoices, your financial history. Gone. That is not ownership. That is renting your own business data.

Nexa is $279 once — or $99 today and two more payments. Your data lives on your device. Everything is integrated: scheduling connects to CRM, jobs auto-generate invoices, time tracking feeds your accounting. No Zapier. No copying between apps. One purchase, own it forever. 30-day money-back guarantee means zero risk.

Still want Acuity?

We think Nexa is the better deal at $279 once vs $33/mo. But if you've decided on Acuity, here's the link. No hard feelings.

Acuity — $33/mo →

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Switch from Acuity →

Full comparison, break-even math, and 30-day money-back guarantee.

Pricing verified March 2026. SaaS inflation rate: 11.4% YoY.

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