ServiceTitan vs Helix
The Real Comparison for Appliance Repair Technicians

ServiceTitan
$300/mo ($3,600/yr)
VS
Helix
$279 once — own forever
or 3 payments of $99
Break even: 0.9 months. Save $11,799 over 3 years.
"I compared ServiceTitan and Helix side by side. The math wasn't even close. $12,078 over 3 years vs $279 once. Switched and never looked back."
— Appliance repair tech, Helix customer

The verdict for appliance repair technicians: ServiceTitan is solid software, but at $300/month it costs $12,078 over 3 years. Helix does most of what ServiceTitan does for $279 once. For solo appliance repair technicians and small teams, Helix is the better deal.

Choose Helix if:

  • You're done paying monthly forever
  • You're a solo operator or small team (1-5)
  • You need scheduler, Invoicing, task-manager in one purchase in one tool
  • You're tired of price increases
  • You want to own your tools like you own your equipment

Choose ServiceTitan if:

  • You have a large team (10+) needing enterprise features
  • You're deeply invested in ServiceTitan's specific workflow
  • You need a feature Helix doesn't have yet

What ServiceTitan Actually Costs Appliance Repair Technicians

The 3-Year Damage

Year 1$3,600
Year 2 (+11.4% inflation)$4,010
Year 3$4,468
Total lost to ServiceTitan$12,078

Helix: $279. Once. You keep $11,799. And you own it — no more "we're updating our pricing" emails.

Your ServiceTitan subscription has cost you $0.00 since you opened this page.

Feature-by-Feature

FeatureServiceTitanHelix
Invoicing✓✓
Scheduling✗✓
CRM✗✓
Time Tracking✗✓
Full Accounting✗✓ (SIMPL)
Task Management✗✓
Price$300/mo$279 once
or 3 × $99
3-Year Total$12,078$279
You own it?No — stop paying, lose accessYes — forever
"The feature comparison convinced me. Helix does 90% of what ServiceTitan does — for 10% of the 3-year cost. And I actually own it."
— Appliance repair tech

Calculate Your Full Stack

ServiceTitan plus whatever else you're paying for:

Email yourself this comparison?

Switching from ServiceTitan

1
Export your data — Work with ServiceTitan support to export customer database, job history, and invoices.
2
Set up Helix — 15-minute setup. Import your customer and job data from exported files.
3
Parallel run — Run both for 2-4 weeks. ServiceTitan is complex so allow extra transition time.
4
Cancel ServiceTitan — Review your contract terms. Cancel with written notice per your agreement.
✓ 30-day money-back guarantee. Zero risk.
Appliance Repair Technicians are switching from ServiceTitan every week.

The math doesn't lie.

What This Means for Appliance Repair Technicians

Your 9am is a washer that won't drain. You diagnose a bad pump — $180 repair. The customer says 'I can buy a new one for $400' and you lose the job. Your 11am is a refrigerator warranty call that pays a flat $75 regardless of time spent. By 2pm you've done four calls, used parts from your truck inventory you need to reorder, and still haven't filed the warranty claim from this morning. Your parts costs are tracked nowhere.

Appliance Repair Technicians deal with unique challenges that generic software was not built for: Diagnosing before knowing if the customer will approve the repair cost. Carrying common parts inventory and tracking what's used per call. Warranty claim paperwork for authorized service calls. Customers comparing your repair quote to new appliance prices. ServiceTitan charges $300/month on top of these daily realities. The median appliance repair tech earns $42,000/year — $3,600/year in software subscriptions is a significant percentage of that income, paid every year, forever.

Helix is $279 once. Invoicing, scheduling, CRM, time tracking, accounting — all connected, built for appliance repair technicians. You own it like you own your Multimeter and amp clamp.

FAQ

Is Helix really a ServiceTitan replacement?

For solo appliance repair technicians and small teams, yes. invoicing, scheduling, CRM, time tracking, task management, and full accounting — all for $279 once. ServiceTitan may be better if you have a large team (10+) or need enterprise-specific features.

What does ServiceTitan do that Helix doesn't?

ServiceTitan has features like Enterprise-grade field service management and Powerful dispatch board with real-time tracking that some businesses rely on. For most solo appliance repair technicians, these aren't dealbreakers.

How fast does Helix pay for itself?

At $300/month, Helix pays for itself in 0.9 months. After that: $3,600 saved every year.

Can I pay in installments?

Yes. Helix is $279 as a one-time payment, or 3 payments of $99 ($297 total). Either way it's a one-time purchase — no subscription, no recurring fees ever.

"$12,078 over 3 years to ServiceTitan. Or $279 once for Helix. I own my tools now. No more renting software."
— Appliance repair tech, Helix owner

$12,078 Over 3 Years. Or $279 Once (or 3 × $99).

Own your tools. Stop renting your software.

Get Helix — $279 Once
or 3 payments of $99
✓ 30-day money-back — save $500 or full refund

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